24/7 support & help desk

IT help desk support, day or night

Your business needs its technology working around the clock. A full-time on-site IT team is often more than a small office needs, or can afford.

Mayertech’s help desk is available 24/7. Call or open a ticket and we’ll troubleshoot by phone or remote session, and come on site when a problem needs hands-on work. It works on its own or alongside your existing IT.

What you get

Support that scales with your business

  • Help at any hour

    Phone and ticket support 24 hours a day, every day of the year.

  • Troubleshooting & root cause

    We track each incident and look for the underlying cause, so the same problem doesn’t keep coming back.

  • Real-time monitoring

    Tools that detect failing hardware and faults, with alerts to us before your staff notice.

  • Remote and on-site

    Most issues are resolved remotely. When they can’t be, we come to you across the Coachella Valley.

  • Works with your IT

    Add after-hours and overflow coverage behind an in-house IT person with our co-managed option.

  • Cost-effective

    Expert support at a fraction of the cost of hiring and managing an on-site IT team.

Pair it with device monitoring

Add desktop monitoring and management and we can automatically update and patch your workstations while watching for hardware problems that could turn into bigger, costlier ones.

FAQ

Frequently asked questions

Who answers after hours?

Our 24/7 help desk. Call (760) 989-4300 any time.

Can you support only part of our systems?

Yes. Plans are built around what you need, from full coverage to after-hours backup for an existing IT team.

Find out where your IT stands

Start with a free, no-obligation assessment and a practical list of what to fix first.