Managed IT services

Fully managed IT for Coachella Valley businesses

You need your IT to work so you can work. Mayertech becomes your outsourced IT department: we monitor, secure, update and support your technology, and plan ahead so surprises stay rare.

Whether you want us to manage everything or only the parts you don’t have time for, we build a plan around your business and quote one fixed monthly price.

What’s covered

Everything a small office needs from an IT department

  • 24/7 help desk

    Call or open a ticket any time. Most issues are fixed remotely, with on-site visits when hands-on work is needed.

  • Monitoring & maintenance

    Computers and servers are watched around the clock and kept patched, so problems are caught before they interrupt your day.

  • Security built in

    Endpoint protection, email filtering, multi-factor sign-in and phishing training are part of the plan, not an add-on.

  • Microsoft 365 management

    Licenses, mailboxes, Teams, SharePoint and OneDrive set up securely and kept tidy as people join and leave.

  • Backup & recovery

    Monitored backups of your files, email and business systems, with restores tested so recovery is a plan, not a hope.

  • Planning & vendor coordination

    Hardware refresh planning, software and internet vendor calls, and a clear picture of what’s coming up and what it will cost.

Ways to work together

Fully managed or co-managed

If you don’t have anyone on staff for IT, fully managed gives you a complete outsourced department. If you already have an IT person, our co-managed option adds security tools, monitoring and after-hours coverage behind them, so they’re not on call every night.

Either way, you get a written summary of what’s in place and what needs attention, in plain English.

Pricing

One fixed monthly price, built around your business

We don’t publish a price list because a three-person office and a twenty-person company need different things. Your quote is based on your people, devices and the services you choose, and it’s fixed, so there are no surprise invoices.

Hardware, software licenses and one-time projects are quoted separately.

  • 24/7 help desk and monitoring
  • Security updates and endpoint protection
  • Microsoft 365 management and email security
  • Backup monitoring and restore testing
  • Phishing training for your staff
  • On-site visits in the Coachella Valley
FAQ

Frequently asked questions

What size businesses do you work with?

Mostly small and mid-sized offices: professional firms, medical and dental practices, financial advisors, insurance agencies, property managers, golf courses and resorts, and other local businesses.

Can you work alongside our in-house IT person?

Yes. With co-managed IT we handle security, monitoring and after-hours coverage while your IT person handles day-to-day requests.

How does onboarding work?

We start with a free assessment, then propose a plan. After you approve it, we secure accounts, set up monitoring and backups, and schedule the work around your calendar.

Do I need to sign a long contract?

Contract terms are part of your proposal. Ask about them during your free assessment.

Find out where your IT stands

Start with a free, no-obligation assessment and a practical list of what to fix first.